Hollow or loose tiles
We find them by tapping piece by piece with a rubber mallet. We lift only the hollow ones and re-lay them with cement-based adhesive from brands such as Pegacor or Sika.
Floor repairs with a warranty
Floor repair in Medellín: hardwood, laminate, SPC and subfloors
Pisos Pro Medellín repairs hardwood, laminate, SPC, tile and subfloors in apartments, houses and businesses across the metro area. Before proposing a full replacement, we check whether your floor can be fixed.
In Medellín, floor repair is usually understood as polishing marble. We also handle what almost nobody covers: water-swollen boards, open joints, hollow tiles, uneven floors and wood attacked by termites (comején).
More than 15 years and more than 900 jobs have taught us to separate the cause from the symptom. The workmanship on every repair carries a 1-year warranty.
- Moisture readings
- Loose board replacement
- First review from photos
- 1-year warranty
Our floor repair services in Medellín
Good repair work starts with a diagnosis. Before we touch the floor we find the source of the damage: a leak from the neighbor's bathroom, a subfloor (contrapiso) that never dried or a piece that was poorly bonded from day one.
If the floor can be fixed, that is what we quote. If it cannot, we explain why with the measurement in hand, not a guess.
- Moisture meter readings and tap-testing of tiles
- Spot replacement of boards and pieces
- Sanding, filling and refinishing of wood
- Subfloor leveling and repair
- Moisture barrier before reinstalling
What is happening to your floor: a symptom guide
Find the symptom, check the most likely cause and go to the page that solves it. The diagnosis is always confirmed on site.
| Symptom | Likely cause | Solution | Related page |
|---|---|---|---|
| Boards lifting at the joints | No expansion gap or a damp subfloor | Free the perimeter, measure moisture and reinstall the section | Laminate and SPC repair |
| Laminate swollen at the edges | Water got into the HDF core | Replace the affected boards: swollen HDF never recovers its shape | Laminate and SPC repair |
| Tile that sounds hollow | Adhesive without full contact | Lift, clean and re-lay with back-buttering | Floor and subfloor repair |
| Cracks in tile or a seamless floor | Subfloor crack, settlement or an earthquake | Confirm whether the crack is still active before repairing | Earthquakes and floors |
| Dull, scratched or gray wood | Worn finish and direct sun | Sanding, filling and a new finish | Hardwood floor refinishing |
| Creaking underfoot | Loose boards or an uneven base under a floating floor | Secure, level or reinstall the section | Floor and subfloor repair |
| Fine sawdust next to the baseboard | Possible termites or carpenter ants | Inspect and treat before replacing boards | Termites and pests in floors |
| Dark stains and a musty smell | Moisture rising from the subfloor | Measurement, barrier and reinstallation | Moisture barrier |
Laminate and SPC floor repair
This is the damage we handle most often in apartments, and the one the fewest companies repair. Typical cases: a board cracked by a dropped pot, open joints or a section swollen after a washing machine leak.
We almost always replace only the affected pieces, either unclicking from the nearest wall or cutting out the damaged board to insert a new one. The process is explained on laminate and SPC floor repair, from COP $180,000 per visit and repair.
Hardwood floor sanding and restoration
A healthy solid hardwood floor rarely needs replacing. Sanding removes the worn layer, cracks are filled and a fresh coat of lacquer or oil goes on.
Boards stained by water or eaten by termites are replaced with the same species and blended in during the overall sanding. See hardwood floor refinishing: sanding and lacquering costs COP $45,000 to $85,000 per m².
Subfloor repair, loose tiles and leveling
Houses in Laureles, Belén and La América often have decades-old tile and terrazzo (granito) over subfloors that have already shifted. The full procedure is on floor and subfloor repair.
Subfloor cracks
We open the crack, clean it and seal it with repair mortar or resin. If it keeps growing, we recommend a structural assessment before installing anything on top.
Uneven floors
Self-leveling compound corrects anything from a few millimeters to several centimeters, for COP $35,000 to $75,000 per m². It is a must before any click floor.
Damage from moisture, pests and earthquakes
In the Aburrá Valley, three causes keep coming up that an inexperienced repairer mistakes for material defects.
Moisture and leaks
We measure the subfloor and walls at several points to tell moisture rising from the ground apart from a pipe leak. If the cause lies in the building itself, building management (administración) must fix it before the floor is repaired.
Humidity and floors guideTermites and carpenter ants
Termites leave mud and wood tunnels and boards that sound hollow; carpenter ants leave clean sawdust next to the baseboard. Each pest calls for a different treatment before any boards are replaced.
Termites and pests guideCracks after an earthquake
Colombia's seismic building code, NSR-10, places Medellín in an intermediate seismic hazard zone. After a tremor we check whether a tile cracked from the building's movement or because it was already hollow.
Earthquakes and floors guideRepair or replace the floor?
The biggest job is not always the best choice. As a rule of thumb, if the damage covers more than a third of the area or the product is no longer made, replacing usually works out better.
Repair makes sense when
- The damage is concentrated in one area
- Replacement pieces of the same product are available
- The subfloor is dry and solid
- The wood is thick enough for another sanding
- The repair costs far less than a new floor
Replacement makes sense when
- The damage repeats in several rooms
- The product is discontinued and a patch would show
- The subfloor has moisture or extensive cracking
- The laminate has swollen in more than one room
- Repairing costs almost as much as installing
Floor repair FAQs
Can a scratched or broken board be replaced without taking up the whole floor?
Yes, in most cases. Near a wall we unclick from that side; in the middle of a room we cut the board out with a plunge saw and insert a new one with glue in the joint.
You need a board of the same product, which is why we recommend keeping a spare box. More detail on laminate and SPC repair.
Why can't laminate be sanded and polished like wood or marble?
Because the laminate design is a printed image protected by a very thin melamine layer. If you sand it, the image disappears and the fiber core is exposed.
Light scratches can be hidden with color-matched waxes or fillers; deep ones are fixed by replacing the board.
How much does it cost to repair a hardwood floor?
A full sanding and lacquering runs COP $45,000 to $85,000 per m², depending on species, condition and coats of lacquer. Replacing damaged boards is added per piece.
We give you the exact price after seeing the floor, in an itemized written quote.
Request a diagnosis of your floor
Send us photos of the damage on WhatsApp, along with a wide shot of the space and the type of floor, and we will give you an initial assessment. If needed, we schedule a site visit with moisture readings included.
Pisos Pro Medellín
Tv. 6 #45-115, El Poblado, Medellín, Antioquia, Colombia
Monday to Saturday: 7:00 a.m. to 9:00 p.m.
Sunday: 9:00 a.m. to 9:00 p.m.